Due to developments and continuous improvements in modern technology, all sectors have adapted the use of high-level software in their daily operations. The education sector is not left behind too, they have incorporated them into their systems to improve their efficiency and convenience as any other business. They have introduced the ICT network to improve on communications, achieve better results in business, patient booking, tracking, billing and other fields.
School ICT networks are now complex beasts to work on. In the past, schools didn’t really have much IT on-site to worry about, but now even the smallest primary schools have some sort of software, even if it isn’t that big but able to aid in certain institutional operations.
The education sector is being put under a lot of pressure to cut their costs. Certain areas of the country are being told that they have to outsource their services to external companies and that they are responsible for sourcing the IT Support companies by themselves.
So the pressure is on for organizations within the education sector to find their own software Services. If there is one thing that this country isn’t short of it is software Consultancies and engineers so you will have plenty of organizations to choose from. Finding a good one, however, can be tricky, so it is important to bear the following points in mind:
Do they have a portfolio of educational clients? – There are a lot of IT companies that don’t have experience in the education sector. This isn’t the end of the world, after all, a computer is a computer, but educationally networks can be quite specialist and there are many software platforms such as VLE’s (virtual learning environments) that require specialist support. You should also check to see if all of their staff members have been criminal record checked before they are allowed to visit campus.
The type of support one needs. Having talked about many principles in the past, it seems that many of them only want on-site IT Support for Schools and they are not too interested in remote assistance. The majority of software Organizations conducts over 75% of their support remotely, so if you want a scheduled site visit then I would make sure they have the resources to do this. You also need to check the costs involved; having an engineer on-site isn’t cheap, although you should be entitled to some sort of discount because you are part of the education sector.
On-going consultancy. It is very important to conduct regular software consultancy sessions to discuss on-going projects, upgrades and any issues on the network. You would be surprised how many companies don’t actually offer on-going consultancy unless you request it, so make sure that regular monthly meetings will not be an issue.
Working from the cloud – remember that you are outsourcing to save money. There are many new IT Technologies that can be used in order to improve your IT Network such as cloud technologies. Make the most of their expertise and improve your IT Network at their expense